I had just gotten home from work and was surprised to see my son, Josh, sitting on the couch staring blankly at the TV screen. I was even more surprised to find that he was looking at a blank TV screen and his PS3 was turned off… something it hasn’t been in the three weeks since I bought it for him. “What’s wrong, honey?” I asked him, placing my laptop bag on the coffee table and sitting next to him on the couch. “i forgot my psn password and secret question“, he answered morosely. “PSN. Playstation Network”, he added, noticing my look of confusion. “Now I can’t log in”. “Oh honey, I’m so sorry. Let me call Sony and ask them for help”, I said, ruffling Josh’s hair. “In the meantime, why don’t you do your homework? By the time I’m done talking to a rep, you’d be done with your homework and you can play”.